Skip to main content

guidance, Opinion piece

My experience as a disabled consumer: Rick Williams

Disabled people are consumers, clients, patients, students, service users. They are customers. Yet too often, as we found in our recent consumer research – What disabled consumers choose to buy and why – disabled people face limited choice or increased costs or even difficulty finding the goods and services they want and need.

Disability Consultant Rick Williams experienced sight loss as an adult. Rick spoke to Business Disability Forum about his experience as a consumer and how his shopping habits have altered over the years. These videos are presented in four parts:

Part one:

Part two:

Part three:

Part four:

Loading, Please Wait