Digital Inclusion Manager

We are looking for a Digital Inclusion Manager to help us to optimise, develop and manage our websites and future digital products.

You will need to be a creative and forward thinking with a passion for using digital tools to improve the lives of disabled people as employees, customers and stakeholders.

This role will work cross-functionally across our organisation and be closely aligned with our Communications and Marketing, including our design team, our Policy and Campaigns team and our leadership team.

To be successful in the role you will have significant experience of managing digital products and services in a similar size organisation. You are likely to have worked alongside digital marketers and across a full range of channels. You will also have excellent project management skills and be able to show how you’ve successfully engaged disabled users and turned insight into real actions and solutions.

The requirement

  • A proven background of delivering digital products and services to a business audience and specifically including the needs of disabled people with a wide range of access requirements (A & I).
  • Professional experience managing a Content Management System (A & I).
  • Experience in monitoring and reporting through Google Analytics and other insights platforms (A & I).
  • Comprehensive knowledge of Web Content Accessibility Guidelines (WCAG) and techniques to meet WCAG for web, mobile and documentation (A, I & T).
  • Ability to support a variety of project styles including Agile, Waterfall and hybrid approaches (A, I & T).

For the full job description and person specification of this role please download the job description please click on the link below.

Digital Inclusion Manager job description and person specification

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to

  • Closing date for applications: Sunday, 18 November 2018
  • First interviews are planned for: Week commencing 19 November 2018 
  • Second interviews are likely to take place: Week commencing 26 November 2018

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be guaranteed an interview.