



Business Disability Forum announces Disability Smart Impact Awards 2026 finalists
Business Disability Forum has announced the finalists for its Disability Smart Impact Awards 2026, recognising organisations and individuals delivering innovative projects that remove barriers and improve outcomes for disabled employees and consumers.




Employers need clarity on direction of Access to Work scheme, says Business Disability Forum
Business Disability Forum has called for greater clarity on the future direction of the Government’s Access to Work scheme, following a new National Audit Office report highlighting delays and growing pressure on the programme.


10 ways to promote inclusive customer service in retail stores
Here are 10 practical ways retail organisations can promote inclusive customer service and build confident, disability-aware frontline teams.

Retail workers face major barriers to meaningful inclusion training, says Business Disability Forum
Business Disability Forum (BDF) has highlighted the significant barriers retail workers face in accessing meaningful disability inclusion training, following new research into disabled customers’ experiences of in-store customer service.
