Disability Smart Impact Stories
Examples of disability inclusion in action from our Members, Partners and Disability Smart Impact Award winners.

Making an impact on disability inclusion
In this section, we showcase examples of how our Member and Partner organisations have removed barriers for disabled employees and consumers.
Southeastern
Care Quality Commission
AXA UK
Eversheds Sutherland
Disability Smart Impact Award winners’ stories
Our annual Disability Smart Impact Awards are open to all, and showcase and celebrate individuals and organisations that are removing barriers for disabled people. Here’s a selection of some of the winners’ impact stories from recent years.
Accessible Built Environment Award: Lilly
Recognised for transforming workplace accessibility through large-scale physical and digital improvements, supporting over 10,000 employees globally.
Customer Experience Award (large organisation): Lloyds Banking Group
Recognised for embedding co-design into customer experience, ensuring banking products are shaped by people with lived experience of disability.
Global Disability Inclusion Award: Unilever
Recognised for embedding accessibility at global scale across products, workplaces and culture, improving inclusion for employees and billions of consumers worldwide.
Customer Experience Award (small organisation): Accessible Housing Scotland
Recognised for transforming the housing experience for disabled people through personalised, end-to-end support that enables confident, informed decisions.
Inclusive Communication Award: Stichting Uit met Autisme
Recognised for transforming how sensory information is communicated, enabling autistic people to plan with confidence and participate more fully in leisure activities.
Product Design Award: Sensory Shine
Recognised for designing inclusive oral care products that reduce sensory and physical barriers, enabling safer, more comfortable daily routines.









