




Disability Smart Impact Awards 2026 – Celebrating the people who are making a real difference
Here are 10 practical ways retail organisations can promote inclusive customer service and build confident, disability-aware frontline teams.

Disability Smart Impact Awards 2026: winners announced
Organisations and individuals who are working to remove barriers and make the world more inclusive for disabled people were celebrated at Business Disability Forum’s Disability Smart Impact Awards 2026 in London tonight (29 April), hosted by HSBC.






