Person wearing a sunflower lanyard and high-visibility vest smiles while speaking with two passengers in an airport setting.

New disability inclusion awareness and training resources for the utilities sector

With one in four people in the UK identifying as disabled, it is important that service industries, such as the utilities sector, can meet the needs of disabled customers.  Many customer-facing staff in the utilities sector are not desk-based, which can present problems when creating awareness and training resources that staff can access on devices…

Library staff member scanning a book at a desk, wearing a sunflower lanyard that indicates hidden disabilities support.

Nothing about us without us: The power of employee voices

By Katie Coates, Lead Senior Disability Business Partner at Business Disability Forum. Katie explains why employee engagement is crucial to your disability inclusion strategy, and how Business Disability Forum’s consultancy service can help. Disability inclusion is most effective when it’s shaped by the voices of disabled colleagues. Their insight brings clarity and authenticity to every…

Man with a sight impairment who wears glasses smiles while talking to a delegate at an event. His support workers stands next to him, smiling as she checks her watch.

Working with a support worker

By Joel Young, Senior Disability Business Partner at Business Disability Forum. Joel shares his experience of using a support worker and gives advice for employers on facilitating support workers within their organisation. I’ve used support workers for about 12 years now, having lived experience of vision impairment. I refer to them as ‘access assistants’. ‘Support…

Sales assistant with Down's Syndrome processes a clothes purchase for a customer.

Learning disability: shifting the dial on employment 

By Diane Lightfoot, CEO at Business Disability Forum. Diane discusses what employers can do to include people with learning disabilities into their teams. Identity means very different things to different people and it can change many times in a lifetime.  Our Identity is shaped by our experiences and the world around us.   It is also…

Head-and-shoulders portrait of Victoria Harker, smiling at the camera, with long blonde hair and fringe, against a plain light background.

We’re all going on a summer holiday (and allergies won’t stop us)

By Vicky Harker, Project Manager at Business Disability Forum. To coincide with the publication of our new food sensitivities factsheet for businesses, Vicky shares her experience of travelling with a child with multiple food allergies. When my second baby was born, I thought I was prepared for the challenges of looking after a newborn and…

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Intersectionality and disability: What monitoring will and won’t tell you about employees’ lives

Can people ever just be ‘one’ thing? For example, is a disabled person ever ‘just’ a disabled person? Are all a disabled person’s experiences only affected to being disabled, rather than any other aspect of that person like their age, gender, ethnicity, or beliefs? We set out to answer some of those questions in an…

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