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Welcoming disabled customers

How to make sure your organisation welcomes new and returning customers, clients and service users.

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Customers who are blind or who have sight loss

Welcoming disabled customers

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Customers who are deaf or have hearing loss

Welcoming disabled customers

Web page

Customers with conditions affecting speech

Welcoming disabled customers

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Customers with conditions affecting mobility

Welcoming disabled customers

Web page

Customers with a disfigurement or visible difference

Welcoming disabled customers

Web page

Customers with conditions affecting learning or communication

Welcoming disabled customers

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Customers with autism and Asperger’s syndrome

Welcoming disabled customers

Web page

Customers with dyslexia

Welcoming disabled customers

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Customers with mental health conditions

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Knowledge Hub Resources

Knowledge Hub Toolkits

Welcoming disabled customers

Welcoming disabled customers

Getting started: Quick tips

Welcoming disabled customers

Delivering inclusive and accessible customer service

Welcoming disabled customers

Communicating effectively

Welcoming disabled customers

Customers who are blind or who have sight loss

Welcoming disabled customers

Customers who are deaf or have hearing loss

Welcoming disabled customers

Customers with conditions affecting speech

Welcoming disabled customers

Customers with conditions affecting mobility

Welcoming disabled customers

Customers with a disfigurement or visible difference

Welcoming disabled customers

Customers with conditions affecting learning or communication

Welcoming disabled customers

Customers with autism and Asperger’s syndrome

Welcoming disabled customers

Customers with dyslexia

Welcoming disabled customers

Customers with mental health conditions