How a disability smart shop can help your business thrive
Parma Sira – Small Business Disability Adviser at Business Disability Forum – talks in this article about how shops can benefit from being more disability-inclusive. 1 in 5 people in…
A comprehensive collection of ‘how to’ practical resources that both educate and advise readers on a topic
Parma Sira – Small Business Disability Adviser at Business Disability Forum – talks in this article about how shops can benefit from being more disability-inclusive. 1 in 5 people in…
Our COVID-19 Toolkit provides free advice and guidance for organisations about how to support their employees and customers during the COVID-19 pandemic.
Introduction Employers sometimes find that their duties under disability law can seem to conflict with their duties under health and safety law. While this is rarer than it’s often thought…
A collection of resources to help Members and Partners complete their Disability Smart Self- Assessment.
Advice and guidance for people managers on creating and supporting Disability-Smart teams.
This document outlines the success criteria for a WPA process that delivers excellent service and business benefits, namely: Related Posts
You may have heard of ‘reasonable adjustments’ already. Employers are required by law to make adjustments for employees with a disability or long-term health condition. This could be anything from…
For many customers, using the telephone is a convenient and cost effective way to communicate with your organisation and access products and services. However, it can also create significant barriers…
There can be many reasons why a customer is dissatisfied with the service they are getting, but there might be one you haven’t thought about. The customer might have a…
Accessible social media posts Social media has become a vital form of communication for most organisations. But sometimes the speed, volume and space limitations of social media can make it…
This is one of a series of briefings, published by Business Disability Forum, which provide practical guidance for employers on specific topics relating to the employment of disabled people. It…
This is one of a series of briefings, published by Business Disability Forum, which provide practical guidance for employers on specific topics relating to the employment of disabled people. It…