Accessible communication: Why video captions matter

This video explains who can benefit from video captions and how captions can improve anyone’s experience of watching video content.

Last Modified: 5 October 2021


Accessible communication: Why video captions matter

This resource was created by our Technology Taskforce, a group of senior IT accessibility individuals from leading UK and global organisations. For more information, including how to join, see our website.

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Why video captions matter

When sending emails with multimedia, ensure that your videos contain captions, allowing people with permanent disabilities, temporary disabilities, and/or situational exclusions to consume your content.

This video explains who can benefit from video captions and how captions can improve anyone’s experience of watching video content.

This video was created by Microsoft, in partnership with the Business Disability Forum, NatWest Group, Barclays, PwC, and Eli Lilly and Co.


If you require this content in a different format, contact enquiries@businessdisabilityforum.org.uk.

© This resource and the information contained therein are subject to copyright and remain the property of the Business Disability Forum. They are for reference only and must not be copied or distributed without prior permission.


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