Last Modified: 6 January 2021
Welcome to the Disability Smart Toolkit.
Use this Toolkit to find resources that can help you as you complete the Disability Smart (DS) Self-Assessment. (available to Members and Partners only). The resources follow the ten sections of the DS Self-Assessment.
You can view a contents list of the resources here, or browse them using the navigation tools below.
Thank you to the following organisations in helping us review the revised Disability Smart framework. The support of the following organisations is very much appreciated:
- BBC
- Burberry
- Royal Bank of Scotland
- Unilever
- University of Warwick.
Toolkit Resources
Section 1: Leadership
Foreword to the Disability Smart Toolkit by Aline Santos-Farhat of Unilever
First actions to becoming a Disability Smart organisation: For senior leaders and managers
What does an executive disability champion do?
What winning the Senior Disability Champion award meant for Tony Cates, KPMG
Disability Smart infographics
Why disability matters: The business or commercial case
Section 2: Learning and development
Top tips for accessible learning and development
Hosting accessible learning and development sessions
Webinar – Accessible and inclusive online events
Disability Smart webinar – Learning and development
Section 3: Workplace adjustments
The Great Big Workplace Adjustments Survey – Executive summary
Writing a reasonable adjustment policy
What is ‘reasonable’?
Tailored Adjustments Plans, Passports and Agreements for Businesses
Emergency evacuation plans – PEEPs and GEEPs
‘Disability Leave’ – Time off for treatments or appointments
Capturing data about workplace adjustments
Workplace adjustments webinar with Microlink
Staff consultation methods
Disability Smart webinar – Adjustments
Types of adjustments and adjustment processes
Section 4: Recruitment
Attracting disabled candidates – Top tips
Designing job roles and writing job descriptions
FAQs – Positive and proactive recruitment
Asking for information about disability during recruitment
Charter for disability-smart recruitment providers
Procuring disability-smart recruitment services
Disability Smart Webinar – Recruitment
Section 5: Retention
Supporting career development
Creating employee networks and support groups
Talking to employees about poor performance
How to manage and record sickness absence
Managing someone on long-term sick leave
When someone tells you they have a disability
Employee wellbeing and resilience
Disability Smart Webinar – Retention
Section 6: Customers and service users
Welcoming disabled customers – Getting started
Welcoming disabled visitors checklist
Barclays – POUR: The guiding principles of accessibility
Customer consultation methods
Barclays – Inclusive design principles
Section 7: Procurement
Request for Proposal
General principles of disability-smart procurement
Suppliers and partners: Writing questions and considering suppliers’ responses
Procuring accessible technology
Procuring disability-smart recruitment services
Inclusive technology procurement – Where to start
Section 8: Communication
Staff consultation methods
Top tips for managing accessible virtual meetings
A user’s guide to accessible video conferencing apps
Customer consultation methods
Disability Smart Webinar: Communications
How to use design features to create accessible communications
Alternative formats: What they are and why they are important
How to write accessible emails
Section 9: Built environment
Emergency evacuation plans – PEEPs and GEEPs
Welcoming disabled visitors checklist
Providing services to disabled customers in their home
Accessible and inclusive premises
Premises accessibility checklist
Accessibility management – Who needs to be involved?
Section 10: Technology
Accessibility Maturity Model
Disability Smart webinar – Technology
Barclays – POUR: The guiding principles of accessibility
Supporting staff with assistive technology
Procuring accessible technology
The future of Assistive Technology in education and employment
Staff consultation methods
Customer consultation methods
Overview of IT accessibility standards
Barclays – Inclusive design principles
If you require this content in a different format, contact enquiries@businessdisabilityforum.org.uk.
© This resource and the information contained therein are subject to copyright and remain the property of the Business Disability Forum. They are for reference only and must not be copied or distributed without prior permission.