Disability Smart Toolkit – Contents

Section 1: Leadership Section 2: Learning and development Section 3: Workplace adjustments Section 4: Recruitment Section 5: Retention Section 6: Customers and service users Section 7: Procurement Section 8: Communication...

Section 1: Leadership

  • First actions to becoming a Disability Smart organisation: For senior leaders and managers (web page)
  • What does an executive disability champion do? (web page)
  • Why disability matters: The business or commercial case (web page)
  • What winning the Senior Disability Champion award meant for Tony Cates, KPMG (web page)
  • Disability Smart infographics (images)

Section 2: Learning and development

  • Top tips for accessible learning and development (web page)
  • Hosting accessible learning and development sessions (web page)
  • Webinar – Accessible and inclusive online events (video)

Section 3: Workplace adjustments

  • Types of adjustments and adjustment processes (web page)
  • The Great Big Workplace Adjustments Survey – Executive summary (web page)
  • Writing a reasonable adjustment policy (web page)
  • What is ‘reasonable’? (web page)
  • Tailored Adjustments Plans (web page)
  • Emergency evacuation plans – PEEPs and GEEPs (web page)
  • ‘Disability Leave’ – Time off for treatments or appointments (web page)
  • Capturing data about workplace adjustments (web page)
  • Best Practice Guide – Staff consultation methods (Word)
  • Workplace adjustments webinar with Microlink (video)

Section 4: Recruitment

  • Attracting disabled candidates – Top tips (web page)
  • Designing job roles and writing job descriptions (web page)
  • FAQs – Positive and proactive recruitment (web page)
  • Asking for information about disability during recruitment (web page)
  • Procuring disability-smart recruitment services (web page)
  • Charter for disability-smart recruitment providers (PDF)
  • Best Practice Guide – Introducing an inclusive procurement strategy (PowerPoint)

Section 5: Retention

  • Employee wellbeing and resilience (web page)
  • Supporting career development (web page)
  • Creating employee networks and support groups (PDF)
  • Talking to employees about poor performance (web page)
  • How to manage and record sickness absence (web page)
  • Managing someone on long-term sick leave (web page)
  • When someone tells you they have a disability (web page)

Section 6: Customers and service users

  • Welcoming disabled customers – Getting started (web page)
  • Welcoming disabled visitors checklist (Word)
  • Best Practice Guide – Customer consultation methods (Word)
  • Barclays – POUR: The guiding principles of accessibility (PDF)
  • Barclays – Inclusive design principles (PDF)

Section 7: Procurement

  • Procuring disability-smart recruitment services (web page)
  • Best Practice Guide – Introducing an inclusive procurement strategy (PowerPoint)
  • General principles of disability-smart procurement (web page)
  • Suppliers and partners: Writing questions and considering suppliers’ responses (web page)
  • Procuring accessible technology (web page)
  • Best Practice Guide – Request for Proposal (Word)

Section 8: Communication

  • Design features and accessibility (PDF)
  • Alternative formats (PDF)
  • Best practice Guide – Staff consultation methods (Word)
  • Best Practice Guide – Customer consultation methods (Word)
  • Top tips for managing accessible virtual meetings (web page)
  • Inclusive Communication Toolkit (web page)
  • A user’s guide to video conferencing apps (web page)
  • Accessible emails (PDF)

Section 9: Built environment

  • Emergency evacuation plans – PEEPs and GEEPs (web page)
  • Welcoming disabled visitors checklist (Word)
  • Accessible and inclusive premises (web page)
  • Premises accessibility checklist (Word)
  • Accessibility management – Who needs to be involved? (web page)
  • Providing services to disabled customers in their home (web page)

Section 10: Technology

  • Best Practice Guide – Staff consultation methods (Word)
  • Best Practice Guide – Customer consultation methods (Word)
  • Barclays – POUR: The guiding principles of accessibility (PDF)
  • Barclays – Inclusive design principles (PDF)
  • Procuring accessible technology (web page)
  • Best Practice Guide – Overview of accessibility standards (Word)
  • Accessibility Maturity Model (Word)
  • Best practice Guide – Supporting staff with Assistive Technology (Word)
  • The future of Assistive Technology in education and employment (Word)

If you require this content in a different format, contact enquiries@businessdisabilityforum.org.uk.

© This resource and the information contained therein are subject to copyright and remain the property of the Business Disability Forum. They are for reference only and must not be copied or distributed without prior permission.

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