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Business Disability Forum's Technology Toolkit graphic: the icon of a computer with a play button on the screen, all in a white circle against a blue background. The title is below the icon.
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Everyday technology

Accessible communication: Why video captions matter

05 October 2021
Business Disability Forum's Technology Toolkit graphic: the icon of a computer with a play button on the screen, all in a white circle against a blue background. The title is below the icon.

Last reviewed: May 2024

This resource was created by our Technology Taskforce, a group of senior IT accessibility individuals from leading UK and global organisations. For more information, including how to join, see our website. 

Business Disability Forum Technology Taskforce logo.

Why video captions matter

When sending emails with multimedia, ensure that your videos contain captions, allowing people with permanent disabilities, temporary disabilities, and/or situational exclusions to consume your content.

This video explains who can benefit from video captions and how captions can improve anyone’s experience of watching video content.

This video was created by Microsoft, in partnership with the Business Disability Forum, NatWest Group, Barclays, PwC, and Eli Lilly and Co.

© This resource and the information therein are subject to copyright and remain the property of the Business Disability Forum. It is for reference only and must not be copied or distributed without prior permission.

If you require this resource in a different format, contact enquiries@businessdisabilityforum.org.uk.

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