Business Disability Forum Website and Digital Product Privacy Policy

At Business Disability Forum we are committed to safeguarding the privacy of our website visitors and users; this policy sets out how we will treat your personal data and information. This website privacy notice was last updated in September 2024.

What information do we collect?

We may collect, store and process the following kinds of personal information:

• Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
• Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including ordering publications and resources or booking places on events);
• Information that you provide to us for the purpose of registering with us as a user of our website (name, organisation, job title and email address);
• Information that you provide to us for the purpose of registering with us as a Member or Partner (name, organisation, job title and email address);
• Information that you provide to us for the purpose of registering for our events (name, organisation, job title, email address, contact number and details of any disability related adjustments you may require);
• Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (name, Organisation, job title, email address, contact preferences);
• Any other information that you choose to send to us via our membership enquiry, contact or award entry forms.

Using your personal information

Personal information submitted on our website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

• Improve your browsing experience by personalising the website;
• Administer any Business Disability Forum Member or Partner account to enable you to use the services available to our membership via our Knowledge Hub;
• Send to you goods purchased via the website, and supply to you services purchased via the website;
• Provide relevant adjustments to ensure that you have full access to our events and other services, for example if you tell us you need e.g. live captioning, a large print version of an agenda or special dietary requirements;
• Process submissions to our annual Disability-Smart Awards;
• Send you email notifications which you have specifically requested;
• Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
• Deal with enquiries and complaints made by or about you relating to the website.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Retaining and deleting personal information

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal information as follows:

• Members and Partners for the duration of your membership and for a maximum period of 60 months following the cessation of your membership;
• General enquiries will be retained for 60 months following resolution;
• Notwithstanding the other provisions of this Section 3, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

• To the extent that we are required to do so by law;
• In connection with any legal proceedings or prospective legal proceedings;
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• To any of our agents, suppliers or subcontractors (but only as reasonably necessary for our purposes as set out above); and
• To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide/ share your information to/ with third parties.

International data transfers

Information that we collect may be stored and processed in and transferred within the EU in accordance with this privacy policy.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Your rights

• You may instruct us to give you access to any personal information we hold about you. The first copy is available with no fee but any subsequent copies may be subject to the payment of a fee (currently fixed at £10.00).You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
• In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.

However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes).

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing us at enquiries@businessdisabilityforum.org.uk

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to enquiries@businessdisabilityforum.org.uk or by post to Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2CR.

Data controller

The data controller responsible for our website is Business Disability Forum.

Our data protection registration number is Z4989927.

Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to transfer information between pages whilst you navigate the website. We use the persistent cookies to remember your display preferences.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information and you can read Google’s privacy policy if you would like any further information about how they collect and store your data. Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites, including this one. Please also see our Cookie policy.

The cookies present on our site are:

Cookie Name	Domain	Category	Purpose	Duration
CookieControl	BDF	Necessary	Civic Cookie Control – Record user consent preferences	1 year
_ga	BDF	Analytics	Collect analytics data	1 year
_ga_9KZ3YWRQ3X	BDF	Analytics	Collect analytics data	1 year
_fbp	BDF	Advertising	Measure marketing success	1 year
li_mc	BDF	Advertising	Measure marketing success	1 year

If you require this content in a different format, contact enquiries@businessdisabilityforum.org.uk.