How to use images in an accessible and inclusive way
Practical guidance on making images accessible to everyone.
Alternative formats: What they are and why they are important
An overview of the alternative formats that disabled people might find more accessible.
How to use design features to create accessible communications
Guidance on using design features in an inclusive way, and a checklist of what to use and avoid.
How to write in an accessible way
Practical tips to help you write in a way that is accessible to disabled people.
Inclusive language: What it is and why it is important
The dos and don’ts of using language in a disability inclusive way.
Making information inclusive and accessible
Top tips on communicating in accessible ways.
Inclusive communication and the law: Employees
Businesses have legal obligations to communicate with employees in an inclusive way.
Inclusive communication and the law: Customers
Businesses have legal obligations to communicate with disabled customers in an inclusive way.
Infographics about inclusive communication
This section contains 10 infographics based on published statistics. You can use this resource to help you discuss the importance of inclusive communication in your business.
Inclusive communication: What disabled consumers told us
In June 2022, we published extensive research into the buying experiences of disabled people in the UK. The research was supported by Microsoft.
Video – How live captioning changed how I communicate by Matthew Johnston
Matthew Johnston is Deaf. In this video, he explains how having live captioning available on his phone has changed his life.Â
Podcast – Why inclusive communication is important to me by Tracey Lenthall
Tracey Lenthall – an HR Director at PwC – talks about what inclusive communication means to her.