Case study: Lambeth Council on communicating with disabled clients
Steve Hawker explains how Lambeth Council communicates with its disabled clients.
Case study: Dimensions and Easy read
Download examples of easy read documents and a template to help create your own easy read documents.
Case study: Atos and the National Technical Institute for the Deaf
A collaborative pen pal project to help deaf graduates enter the workplace.
Case study – ADI Akari Diversity and Inclusion
A Microsoft Teams chatbot designed to help employees use MS Office accessibility features.
Podcast – Inclusive communications: Reaching your audiences with content that connects
Listen to Texthelp – a BDF Member – discuss how to make inclusive content engaging.
Communication Access Symbol – CAUK
Download and find out more about the Communication Access Symbol.
Examples and useful resources
A list of resources, blogs, articles and examples, which we have found useful on the topic.Â
Blog: Who reads the small print?
Why do terms and conditions matter? When does the small print become ‘unenforceable’ because it is inaccessible?
How to make terms and conditions accessible
Practical guidance on making terms and conditions accessible.
Accessible and inclusive online events
Step-by-step guidance on creating and delivering online events that work for disabled attendees.
Reviewing your communications
In depth guidance on how to review your communications to ensure accessibility, and what areas to review.
Reviewing your brand guidelines
Guidance on how to review your brand guidelines to make them more inclusive – including a checklist of what to consider,