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Having autism and Asperger’s syndrome can affect how a person communicates.

Given that up to one in 10 people have dyslexia (according to the British Dyslexia Association), you are very likely to meet customers with this condition.

Given that one in six people experience a mental health condition each year, you are likely to come across many customers with a wide range of mental health needs.

We all have preferred ways that we like to communicate. For some people having a disability may affect the way that they communicate and may mean they have particular communication needs.

When delivering services to customers in their home, it is important to keep in mind that the customer may have a disability.

A guide to arranging appointments with disabled customers.

The following questions will help you to recap on your learning from the ‘Getting started: Quick tips’ section of this guide.

The ‘Offer an interview’ scheme is a commitment made by employers to offer interview to all disabled applicants who meet the essential criteria for an advertised job.

Diabetes is the name for a group of diseases that cause a person to have high sugar levels in the blood.

Advice on barriers and adjustments related to conditions such as PCOS, endometriosis and menopause.

In the UK, 10,000 people are diagnosed with a lung condition every week.

Vertigo is not a fear of heights – it is the feeling that you or your surroundings are spinning.