Days out and leisure – What disabled consumers choose to buy and why
We asked disabled consumers what they liked to do for fun and the factors that influenced their choice of where to go and what to do.
Holiday accommodation – What disabled consumers choose to buy and why
Choosing where to go on holiday should be a pleasurable experience – but for many disabled consumers it can be unnecessarily stressful.
Hospitality – What disabled consumers choose to buy and why
Dining out and choosing where to go, whether for a quick coffee with a friend, a session in the pub or a relaxed meal with friends is one of life’s pleasures.
Retail – What disabled consumers choose to buy and why
The way we shop has changed and as a result, so has the high street.
Technology – What disabled consumers choose to buy and why
Most of us use some form of technology every day and many of us could not now work or stay connected with our family and friends without technology.
Utilities – What disabled consumers choose to buy and why
Getting the best deal on utilities has never been more topical or urgent.
Foreword by Diane Lightfoot – What disabled consumers choose to buy and why
Disabled people are consumers, clients, patients, students, service users. They are customers.
Foreword by Microsoft – What disabled consumers choose to buy and why
Foreword by Kristina Michalsky, General Manager, UK&I, Microsoft
Blog – AI in recruitment: Friend or foe?
BDF CEO Diane Lightfoot discusses the risks and opportunities of using artificial intelligence in the recruitment process.
Remote recruitment
Employers still have a duty to make adjustments to remote recruitment processes – identify and remove barriers and invite candidates to discuss any changes or adjustments they need regularly.
Alternatives to assessments and interviews
Traditional interviews are not always the best opportunity for candidates – including disabled candidates – to demonstrate their ability to do the job.
Communicating with candidates post-job offer
Too often, successful candidates hear nothing from their new employer after the job offer, until they start on their first day.