Businesses must recognise the value of accessible customer service, says Business Disability Forum

Business Disability Forum (BDF) has called on private sector organisations to recognise the business imperative of providing accessible customer experiences and service delivery.

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Business Disability Forum Annual Conference 2025: Disability Inclusion – Business as Usual?

Business Disability Forum Annual Conference 2025: Disability Inclusion – Business as Usual?

On 19 June 2025, Business Disability Forum brought together leaders, practitioners, and policymakers for its Annual Conference, exploring whether disability inclusion is truly embedded as “business as usual.” Sponsored by Microlink and hosted by EBRD in their Canary Wharf offices overlooking the Thames (what a view!), over 500 people joined this hybrid event to tackle…

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Positivity and innovation – the wisdom from the Disability Smart Awards 2025

Val Proctor, Media Relations Officer at Business Disability Forum (BDF), reflects on the impact of the Disability Smart Awards 2025, sponsored by Freshfields, on 29 April. Hosts Diane Lightfoot, BDF’s CEO, and Simon Minty, BDF ambassador, disability trainer and TV personality, closed last week’s Disability Smart Awards 2025 on a high note by chatting about…

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