New disability inclusion awareness and training resources for the utilities sector

New disability inclusion awareness and training resources for the utilities sector

With one in four people in the UK identifying as disabled, it is important that service industries, such as the utilities sector, can meet the needs of disabled customers.  Many customer-facing staff in the utilities sector are not desk-based, which can present problems when creating awareness and training resources that staff can access on devices…

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Library staff member scanning a book at a desk, wearing a sunflower lanyard that indicates hidden disabilities support.

Nothing about us without us: The power of employee voices

Katie Coates, our Senior Business Partner Team Lead, explains why employee engagement is crucial to your disability inclusion strategy, and how Business Disability Forum’s consultancy service can help. Disability inclusion is most effective when it’s shaped by the voices of disabled colleagues. Their insight brings clarity and authenticity to every stage of the journey. That’s…

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