Inclusive Line Management: A practical blueprint for workplace adjustments
Give managers the language, confidence and a clear framework to spot barriers early and co-create effective workplace adjustments - lifting performance, inclusion and legal compliance.

At a glance
Format
Live training:
• Virtual (Teams / Zoom) or In-Person
Duration
3.5 hours including 2 breaks
Ideal for
Front-line & middle managers / people leaders who run or facilitate adjustment conversations.
Group size
5 – 15 participants
Why this course?
Managers make adjustments happen. This practical session builds consistent capability across your organisation – drawing on insights from BDF’s Great Big Workplace Adjustments Survey – so managers can lead confident, supportive conversations and act quickly.
Who should attend?
Front-line and middle managers, team leaders and other people managers who approve, implement or discuss workplace adjustments day-to-day.
Learning objectives
Understand disability and your legal role
Define what is meant by disability, and explain the legal duty to make reasonable adjustments, including the role of workplace barriers.
Be able to explain workplace adjustments
Explain what adjustments are and why they matter for supporting performance and wellbeing.
Lead confident, respectful conversations
Use best-practice language and structure to lead adjustment conversations, confidently and respectfully, in line with BDF’s recommended approach.
Benefits for your business
- Faster adjustments with less admin.
- Fewer grievances and lower tribunal risk.
- Higher retention and engagement from disabled colleagues.
- More innovation and better service from diverse teams.
- Clear evidence of Equality Act due diligence.

What to expect
Core concepts
Foundations of inclusive line management, workplace adjustments and why they matter.
Interactive practice
Real-world scenarios, quick polls, card-sort exercises and guided discussion.
Tools and Next Steps
Barrier-first manager toolkit, five-step conversation flow, scripts, checklists.
Pricing & options
- From £935 + VAT (Members & Partners).
- From £1,200 + VAT (Non-Members).
- Tailoring: custom scenarios and case studies available on request.
- Volume discounts for multiple cohorts.
Ready to train your team?
Tell us what problem you want to solve and who you need to train – we’ll recommend the best rollout and options.
Prefer to get in touch directly?
For more information about our standard courses, tailored and bespoke learning offers, and to discuss costs, please contact our Learning & Development team:
Email: training@businessdisabilityforum.org.uk
Telephone: +44 (0)20 7403 3020
Explore our other courses
Build a complete pathway: many organisations pair Foundations for all staff with Inclusive Line Management for people leaders.