Meetings matter

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Disability awareness

About this guide

Meetings are often an important part of our working and day-to-day lives. They are where ideas are discussed, where issues are raised and decisions are made. But for disabled colleagues and clients they can too often be frustrating experiences, if adjustments haven’t been considered and put in place.

Our new guidance Meetings Matter, provides advice on how to make simple adjustments to enable everyone to fully participate and contribute to a meetings ensuring their success.

The guide is aimed at anyone who has responsibility for organising and chairing meetings and covers all aspects of organising a meeting from set up to on the day, to follow up arrangements. It also reflects the fact that more and more people are now using technology to enable them to take part in meetings remotely and from anywhere in the world.

Prices and ordering

All of our guidance can be purchased in hard copy or licensed for your company intranet and can also be customised with your corporate branding.

For pricing or to place an order please contact our relationship management team by emailing or calling 020 7403 3020.

A number of people sit at a row of desks while a meeting takes place

10-point meeting checklist

Download our 10 point meeting checklist for accessible meetings (PDF)

Download our 10 point meeting checklist for accessible meetings (Word)

Before the meeting

  • Check if anyone taking part in the meeting has any additional requirements.
  • Send out information in advance so people can prepare. Include the agenda and maps, as well as information on public transport and accessible parking.
  • Build regular breaks into the agenda and stick to them.
  • Ask if any communication support needed and book it in advance.
  • Check the accessibility of your venue. Is there a working hearing loop or visual fire alarm? Know the location of lifts, ramps and accessible toilets.
  • Provide details of internet access. Some people may rely on internet access for adjustments.
  • Provide details of remote access facilities and check they work for everyone.

On the day

  • Be ready to meet participants at the entrance to buildings, if required, so you can guide them.
  • Check before the meeting starts that everyone has everything they need and give an overview of how the meeting will work, including timings of breaks and refreshments.
  • Ensure everyone has the opportunity to participate. Ask participants to introduce themselves at the start of the meeting, including people taking part.
Download a free sample of this publication