Line manager guide: Non-visible disabilities

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Line manager guide

'Sponsored by EY'

This guide makes it easier for you to enable people who work for you, who have disabilities or long-term conditions that are not obvious, to reach their full potential by making adjustments. It will help you to:

  • Understand what non-visible disabilities are.
  • Identify how work can be done differently to maximise the potential of your disabled and non-disabled staff or those with long-term conditions.
  • Decide if an adjustment is reasonable.
  • Respond in an appropriate, sensitive and professional way when an employee tells you they have a disability or long-term condition.
  • Manage the needs and expectations of your whole team including non-disabled staff who may also benefit from the changes made.
  • Treat your disabled and non-disabled colleagues fairly while maintaining confidentiality.
  • Make sure you do not break the law.
  • Know where to go for more help and advice.

This guide is for line managers – that’s anyone who has direct managerial responsibility for one person, a team or a department.

Prices and ordering

All of our guidance can be purchased in hard copy or licensed for your company intranet and can also be customised with your corporate branding.

For pricing or to place an order please contact our relationship management team by emailing or calling 020 7403 3020.

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