Business Disability Forum’s Line manager guides, sponsored by EY, have been updated for 2017. These guides now reflect the current use of language around disability best practice,  they include up to date cultural references, more recent appendices and best practice case study examples. 

The briefings, toolkits and line manager guides cover every aspect of bringing organisations and disabled people together from recruitment and retention to reasonable adjustments and Disabled Employee Networks. They provide practical advice to help organisations recruit and retain disabled people and serve disabled customers. 

More than eight million copies of our publications are in circulation, used by forward-thinking organisations across the private and public sectors.

Disability communication guide

Sponsored by Barclays Comprehensive quick reference guide. Gives guidance on language and etiquette. Advises on specific impairments and preferred modes of assistance. Practical advice on how ...
Cover of Welcoming Disabled Customers guide

Welcoming Disabled Customers

Sponsored by Nationwide This is an accessible and lively introduction to disability for all front-line staff and sets out the experiences and preferences of disabled customers. This best selling gu...
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