Disability Standard

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What is the Disability Standard?

The Disability Standard is a whole-organisation disability management audit developed by Business Disability Forum to help organisations measure and improve on performance for disabled customers, clients or service users, employees and stakeholders. It enables you to understand how disability-smart your organisation is across the whole of your business.

Undertaking an evaluation will give you:

  • an understanding in very practical terms what 'good' looks like across your organisation, what is and isn't working, and what you need to do in order to get it right;
  • recognise where you are doing well;
  • have impartial, objective evidence to inform business improvement, and allocate resources accordingly; and
  • Identify and minimise disability-related legal and reputational risk. 

Our Disability Standard is at the heart of what we do. It helps organisations to measure and improve their progress towards becoming disability-smart. It’s the best way of checking how disability-smart your organisation is, across the whole of your business. Ten business areas are covered in the evaluation:

  • Commitment
  • Know how
  • Adjustments
  • Recruitment
  • Retention
  • Products and services
  • Suppliers and Partners
  • Communication
  • Premises
  • IT

How long does it take?

This is up to you. When you contact us to discuss your interest the Disability Standard, we will discuss project timelines with you.

How much does it cost?

This depends on how you want to complete the audit, the level of support you would like from us, and the additional audit options (such as employee surveys and process reviews) that you choose.

Get in touch

To find out more, get in touch with our consultancy team:

Email: consultancy@businessdisabilityforum.org.uk

Telephone: 020 7403 3020