New guide to making meetings accessible launched

21 May 2019

To mark the launch of our new guide, Meetings Matter, Business Disability Forum is offering advice to all businesses on how to make meetings and events more accessible for disabled employees and clients.

The 10-point meeting checklist is adapted from our new 24-page guide. The practical and up-to-date resource provides advice on arranging meetings which meet the needs of all colleague and attendees.

The guide covers all aspects of organising a meeting, from set up to on the day, and follow up arrangements. It also reflects the fact that more and more people are now using technology to enable them to take part in meetings and events remotely and from anywhere in the World.

10-point meeting checklist

Before the meeting

  • Check if anyone taking part in the meeting has any additional requirements.
  • Ask if any communication support is needed and book it in advance.
  • Send out information in advance so people can prepare. Include the agenda and maps, as well as information on public transport and accessible parking.
  • Build regular breaks into the agenda and stick to them.
  • Check the accessibility of your venue. Is there a working hearing loop or visual fire alarm? Know the location of lifts, ramps and accessible toilets.
  • Provide details of internet access. Some people may rely on internet access for adjustments.
  • Provide details of remote access facilities and check they work for everyone.

On the day

  • Be ready to meet participants at the entrance to buildings, if required, so you can guide them.
  • Check before the meeting starts that everyone has everything they need and give an overview of how the meeting will work, including timings of breaks and refreshments.
  • Ensure everyone has the opportunity to participate. Ask participants to introduce themselves at the start of the meeting, including people taking part remotely. Remind everyone to reintroduce themselves every time they speak. Regularly recap key points of the meeting.

Speaking about meeting accessibility, Diane Lightfoot, CEO, Business Disability Forum, said:

“Meetings are often an important part of our working and day-to-day lives. They are where ideas are discussed, issues are raised and decisions are made. But for disabled colleagues and clients they can too often be frustrating experiences, if adjustments haven’t been considered and put in place.

“Our new guide provides advice on how to make what are often simple adjustments to enable everyone to fully participate and contribute, and to ensure your meeting is a success.”

The Meetings Matter guide is aimed at anyone who has responsibility for organising and chairing meetings or hosting events.

To download a copy of the 10-point meeting checklist and find out more about the guide and how to purchase it, go to #BDFMeetingsMatter

The guide and the 10-point meeting checklist are published as part of Business Disability Forum’s Going Places campaign. The campaign aims to remove the barriers experienced by disabled people in the workplace and in society more widely.

To find out more about the campaign, go to

For further information please contact or call 07980616108.

Notes to editors

Business Disability Forum is a leading non-profit membership organisation which exists to transform the life chances of disabled people. With over 25 years’ experience, it brings together business leaders, disabled people, and Government to understand what needs to change to improve the life opportunities and experiences of disabled people in employment, economic growth, and society more widely. Business Disability Forum provides practical, evidence-based, strategic solutions for businesses to recruit, retain, and provide inclusive products and services to disabled people.

For more information, please visit