News

Changing Faces Calls for Retailers to Improve Service for People with Disfigurements

06 October 2017
Changing Faces, the charity which campaigns on behalf of the c1.3million people who live with a condition, mark or scar that affects their appearance in the UK, is launching a training scheme aimed at people working in customer services. The launch, which coincides with National Customer Service Week, follows reports of negative experiences from customers, and aims to minimise embarrassing or uncomfortable exchanges in shops and restaurants. High street chain Specsavers has already implemented the training, with positive results, and the hope is that other UK retailers will follow suit.
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Why we shouldn't focus on dyslexia this Dyslexia Awareness Week

04 October 2017
In our latest disability-smart blog, we discuss why businesses may find it helpful to focus on adjsutments and accessibility that specific conditions and symptoms. The blog is now available to read online.
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Majority of procurement deals ignore accessibility

25 September 2017
More than half of business deals arranged by local authorities do not take disability into account, according to research by Business Disability Forum (LocalGov)
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Blog: disability and the workplace of the future

25 September 2017
Brendan Roach, Senior Disability Consultant at Business Disability Forum, shares lessons from the International Disability Employment Forum 2017, held in Seoul in South Korea (Business Disability Forum)
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Press release: Business Disability Forum and the Bank of England discuss the launch of new accessible £10 note

12 September 2017
Business Disability Forum hosted the Bank of England’s Chief Cashier Victoria Cleland for a podcast released today (12 September) to mark the launch of the new polymer £10 note on 14 September, the first UK banknote designed to be accessible for people with visual impairments.
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Channel 4 secures Disability Confident Leader status

07 September 2017
Channel 4 becomes the first media company to achieve the status of Disability Confident Leader.
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Inside Barclays’ diversity and inclusion strategy

31 August 2017
Mark McLane, Head of Global Diversity and Inclusion at Barclays, discussed the initiatives that enable Barclays to excel at being disability-smart (Human Capital)
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Royal Mail (post)mark their commitment to accessibility

31 August 2017
Royal Mail joins our list of Accessible Technology Charter signatories.
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‘You have to give learning disabled people the opportunity to prove themselves’

29 August 2017
Much more needs to be done to boost employment rates among learning disabled people – but the steps businesses can take are simple (The Guardian)
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Global campaign shows how #valuable a disability agenda is for businesses

21 August 2017
A global campaign launched today (21 August) to activate the business community to tackle disability exclusion around the world. The campaign, #valuable, calls on businesses to recognise the value of the one billion people living with a disability.   
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