Jenny Lay-Flurrie

Chief Accessibility Officer, Vice President

Microsoft

Jenny Lay-Flurrie is Microsoft’s Vice President and Chief Accessibility Officer, a technologist and operations leader with over 25 years in tech. Since 2016, she’s led company-wide efforts to build accessible products, services, and workplaces. She joined Microsoft in 2005, initially working on Hotmail, then across domains like Advertising, Privacy, and Digital Safety before pivoting to accessibility. 

Jenny oversees accessibility across 6,000+ products, websites, and tools, and champions disabled talent. She sponsors the Disability Employee Community and serves on Microsoft’s Inclusion Council. Identifying as deaf and disabled, she brings a user-centered lens to innovation, launching initiatives like the Disability Answer Desk (1.5M+ supported), Neurodiversity Program, and the Microsoft Ability Summit (20K+ attendees). 

She serves on the boards of Disability:IN, ITV, and Team Gleason, and has earned honors including the White House Disability Employment Champion of Change, Forbes Future of Work 50, and multiple lifetime achievement awards. Jenny holds an MBA and a B.Mus Hons, and was awarded an Honorary Doctorate in Engineering in 2024. 

A dual citizen from the UK, she now lives in Seattle with her husband Tom. She’s a seasoned speaker and avid reader who loves interviewing authors. 

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