How we develop and deliver guidance, training, and events

Business Disability Forum’s work with organisations in the UK and abroad has been rooted in the direct experience of disabled people since it was founded, and our programme of training and events is no exception. These events, and the learning points and messages that come from them, come directly out of the views, insights and experiences of disabled customers and employees, many of whom become more directly involved by leading discussions, training sessions and other events along with experts from across the business world. This is because we want these lived experiences and voices to inform a lively exchange of ideas and practical ways for businesses to change the way they work for the good of everyone. In order for these discussions to be as open and honest as possible, we protect the anonymity of those we consult with and only share their details with permission and if they wish for us to do so. This is both to respect their privacy and also offer people a space to speak honestly about their experiences, knowing their views will be treated with confidence.

Our trainers, course leaders and employees talk about their own conditions only if they wish to. Many are happy to do so, but the choice is always theirs – if they do not wish to share details of their condition or disability, they do not have to. This is firstly because we believe it should be an individual choice whether someone does this, and secondly because we have found that organisations work best not by focusing on the details of specific conditions but simply on how to make their ways of working as accessible as possible to the widest range of people.

With this in mind, where wide groups of conditions may be approached by businesses under the same principles, we will address both the similarities between these conditions, but also the variations between them – and the ways organisations should account for these in changing the way they work.

We focus on practical ways for businesses, governments and charities to approach different people in different ways with mutual benefit. This goes back to our founding principle of focusing on practical solutions based on adjustments to ways of working, operating, communicating and doing business that work to everyone’s mutual benefit.